About Us - Lifespan Online

Lifespane Online is an experienced online retailer based in Australia. Here at Lifespan we understand the importance of a fit and healthy lifestyle. That is why we cater to the needs of every customer, whether you are a professional athlete, just want to get in shape or simply want something for the kids we have everything you need and more. We feature an exclusive variety of products that covers fitness equipment, outdoor play equipment, trampolines and much more.

At Lifespan Online we aim to offer you a convenient and easy-to-use means to purchase products online from the entire range of Lifespan products. We will assist you in every means possible to provide you with a safe and secure user interface whilst offering our products at an affordable price.

Why shop with Lifespan?

Beginning in 1994, we have more than 16 years of experience in Australia\'s retail industry. We are proudly 100% Australian owned and operated and we guarantee our understanding for the needs of all our customers.

At Lifespan, we pride ourselves in being able to import all of our products globally, direct from the finest manufacturers. This optimal position in the market allows us to provide you with the highest savings, which can be up to 85% from actual retail prices, by cutting out the middleman. Apart from savings, we use this position to stay ahead of competition by providing you with the newest products within days of their production.

All of our products are manufactured with only quality materials and then undergo a strict quality control procedure that, at times, exceeds industry standards. Your confidence is guaranteed as we boast some of the best warranties in the industry. Every one of our items are complemented with a Lifespan warranty to ensure we deliver lasting value to all our customers. We are proud to offer all our customers a lifetime warranty on treadmill motors and frames.

The Importance of Customer Service

Customer service is one of the highest priorities for the Lifespan team. Our focus and continuing emphasis on this area has underpinned our success over our history. In order to ensure your complete satisfaction we offer you a unique range of products at affordable pricing to provide you with a genuine value for money deal. We, unlike other online retailers, understand the importance of having customer service based in Australia. That\'s why our specially trained and committed staff in Australia are waiting to assist you with any inquiry through phone call, email or even a visit to our office. The Lifespan Customer Service team will provide you with professional assistance ensuring you purchase the product that is right for you in achieving your goals.

At Lifespan, we offer every customer access to our online help interface. Our system boasts immediate customer service from 10.30am to 11.30pm on weekdays and 10.30am and 11.00pm on weekends to assist you with your enquiries in any way possible.

We also feature a qualified support team of technicians that are readily available if there are any problems or queries about our products along with regularly updated videos on our website to help you maintain the quality of your equipment.

Convenient and Secure Shopping

We are committed to bringing you convenient online shopping 24 hours a day 7 days a week via our website. A huge range of payment options are provided to ensure that you will never be inconvenienced by payments.

All online transactions are conducted via Australia\'s multi-award winning payment gateway eWAY so you can shop with peace of mind knowing that your information is protected and your payments are secure.

We provide you with the choice to either pick up an item from one of our retail outlets or to have the product delivered to them with one of the best courier companies on the market, featuring a successful environment of track and trace technology. To ensure your item reaches its destination we also provide you with the option of freight insurance with every product.

All customers are welcome to visit our showrooms. We currently have showrooms in Victoria and in New South Wales. Lifespan is constantly expanding and are looking to develop factory outlets in Brisbane, The Gold Coast, Perth and Adelaide.